May 11, 2024  
2013-2015 Undergraduate Catalog 
    
2013-2015 Undergraduate Catalog [ARCHIVED CATALOG]

QBA 4377 - Operations Management

Credits: 3 hrs
This course provides a study of the drivers of quality, customer satisfaction, efficiency and productivity in service and manufacturing enterprises. Topics include product and service design, capacity planning, forecasting, quality management, facility location and layout, materials management, scheduling, project management, and supply chain management.  Prerequisite(s): QBA 2325 and QBA 3370.