May 09, 2025  
2014-2015 Supplemental Undergraduate Catalog 
    
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2014-2015 Supplemental Undergraduate Catalog [ARCHIVED CATALOG]

QBA 4377 - Operations Management

Credits: 3 hrs
This course provides a study of the drivers of quality, customer satisfaction, efficiency and productivity in service and manufacturing enterprises. Topics include product and service design, capacity planning, forecasting, quality management, facility location and layout, materials management, scheduling, project management, and supply chain management.  Prerequisite(s): QBA 2325 and QBA 3370.