May 05, 2024  
2020-2021 Supplemental Undergraduate Catalog 
    
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2020-2021 Supplemental Undergraduate Catalog [ARCHIVED CATALOG]

QBA 3377 - Operations Management

Credits: 3 hrs
This course provides a study of the drivers of quality, customer satisfaction, efficiency and productivity in service and manufacturing enterprises. Topics include product and service design, capacity planning, forecasting, quality management, facility location and layout, materials management, scheduling, project management, and supply chain management.
Pre-requisite(s): QBA 2325  or MAT 2326  or equivalent statistics course